MarketMuse Team Management

Modified on Mon, 8 Sep at 9:48 PM

An Administrator can change a teammate’s contact information and name, delete or suspend a teammate, change them from User to Administrator, and invite a teammate (providing you have an available seat).


Inviting a Teammate



Click the gear icon



Click "Settings"



Click the "Team" tab




Fill in the required information



Click "Add"


Deleting, Suspending or Updating a Teammate


Deleting removes all references to the teammate. Suspending them blocks their access to the platform, without removing those references. That's useful when they've creating Shared Views that you still want access to.



Click the gear icon



Click "Settings"



Click "Team"



Click the "three dots"



Select from the available options


Grant Admin Access


Administrators have special privileges including managing subscriptions and billing information.



Click the icon



Click "Settings"



Click the "Team" tab



Click this icon



Click "Admin" to grant administrative privileges


Resending an Invite


Invites cannot be resent, so you’ll need to delete the user and recreate them. Before doing this, have that person check their spam folder in case the email invite ended up there.


Changing a User’s Email Address


Email addresses cannot be changed. So if you entered the wrong one, delete the user and recreate them using the correct email address.


Contact us at support.marketmuse@siteimprove.com if you need to update the email address of an existing user.

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